Administrative Support

DIFCIA Knowledge Hub
Patrick Jones - Course author

Administrative Support

DIFCIA Knowledge Hub

Having practical administrative skills is essential in today’s work environment. Being organised, punctual, and effective in your written and verbal communication skills are crucial if you want to achieve your goals in any endeavour you pursue. Think of it. The current business environment is filled with many sources of information, and you have to take that information and analyse it, prioritise it, and process it to the extent where value is achieved for the organisation. Good administrative skills reduce the risk of “things falling through the cracks.” Excellent administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.

In the Administrative Support workshop, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, committing to consistently applying the concepts every day is the key to changing and adopting new behaviours quickly.

What's included?

  • 10 Modules
  • Course level: Essentials
  • 10 Knowledge Checks
  • Final Assessment 
  • 1 Certificate of Completion
  • Course Duration: 5 hours

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