Civility in the Workplace

DIFCIA Knowledge Hub
Patrick Jones - Course author

Civility in the Workplace

DIFCIA Knowledge Hub

Welcome to the Civility in the Workplace workshop! Maintaining a respectful and courteous work environment is becoming increasingly difficult in today's fast-paced world. Poor workplace manners and incivility can significantly impact an organisation's success, including decreased productivity, employee turnover, and lost revenue. 

This comprehensive training program addresses the growing problem of incivility in the workplace and provides the tools you need to create a culture of civility and respect. Throughout the workshop, we will explore the concept of civility, its importance to a company, and its typical causes and effects. 

We will also cover a range of essential skills necessary to practice civil behaviour, including active listening, conflict resolution, and effective communication. Additionally, we will discuss different ways organisations can systematise workplace civility, such as implementing policies and procedures, providing training and coaching, and encouraging employee feedback.

By the end of this workshop, you will have a deeper understanding of the importance of civility in the workplace and the skills needed to create a positive and respectful work environment. Let's work together to build a more civil and productive workplace!

What's included?

  • 10 Modules
  • Course Level: Intermediate
  • 10 Knowledge Checks
  • Final Assessment 
  • 1 Certificate of Completion
  • Course Duration: 5 hours

Unique Learning Paths

We guarantee you an exceptional experience with flexible learning paths and professional guidance.

Discuss with others

Participate in our online forum, share thoughts and ideas, increase connection, get help with your studies.

Access to Course Lessons