Conflict Resolution

DIFCIA Knowledge Hub
Patrick Jones - Course author

Conflict Resolution

DIFCIA Knowledge Hub

Conflicts can arise anytime, anywhere, and among anyone. But it's how you deal with them that can make all the difference. Our comprehensive course aims to equip participants with the tools and techniques to handle conflicts effectively. With a six-step process to modify and resolve conflicts, participants will learn how to navigate difficult conversations and reach mutually beneficial outcomes.

Furthermore, this course offers a range of essential conflict resolution skills in today's fast-paced world, including managing anger and using the powerful Agreement Frame.

By the end of the course, participants will have gained valuable insights and practical strategies to resolve conflicts effectively and maintain positive relationships with others.

What's included?

  • 10 Modules
  • Course Level: Intermediate
  • 10 Knowledge Checks
  • Final Assessment 
  • 1 Certificate of Completion
  • Course Duration: Five hours

Unique Learning Paths

We guarantee you an exceptional experience with flexible learning paths and professional guidance.

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Access to Course Lessons